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Accessibility Statement

Everyone deserves a seat at the table — online too. Here’s how we work to make this site usable for every guest, and how to reach us if something’s in your way.

General

Access to any company’s website can be challenging for persons having certain disabilities. A person’s disability is often unique. What may work well for one person may cause difficulties for another. Our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers’ and potential customers’ needs.

Accessibility on this website

This website was built with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as its target. Accessibility isn’t a plugin here — it’s built into the site itself, including:

  • Semantic HTML landmarks and headings, so screen readers can navigate by structure
  • Full keyboard operability, with a visible focus indicator and a skip-to-content link
  • Text alternatives for meaningful images, and decorative images hidden from assistive technology
  • Color contrast chosen to meet AA ratios for text and interactive elements
  • Support for the reduced-motion preference — animations are disabled when your device asks for less motion
  • Forms with programmatically associated labels, clear error messages, and status updates announced to screen readers
  • Layouts that reflow at high zoom levels and on small screens

Various further aids are available from third parties and are provided by most browsers — some are listed under third-party accessibility resources below. If you are having difficulty with access to our website even after utilizing these features, we invite you to contact us for further assistance.

Disclaimer

We anticipate that from time to time, within our resources, we will be making modifications to parts of our website, and possibly modifications to the accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers is a worthwhile goal, and moving closer to it depends on the knowledge we have about any particular difficulties visitors might encounter, as well as available resources and improvements in technology.

Despite the efforts we have made, some content, features, processes, or policies may still be improved — we welcome your suggestions.

Third-party applications

Our website may use third-party add-ons or “plug-ins” for certain functions, such as maps or embedded social media content. These may not work, or may not work the same, for every user and/or every type of disability. We do not control the structure of these plugins, are unable to modify them to accommodate every user of our website, and are not responsible for those elements we do not control.

Our website links to third-party ordering platforms and app stores where you can order our food online. We do not control the structure of those websites, are unable to modify them, and are not responsible for the accessibility of third-party websites we do not control.

Video

Our website has or plans to have some video elements. Each video will either have closed captioning or a text equivalent located next to the video. Decorative, sound-free video loops are marked so assistive technology can skip them.

We are here for you

If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know — we will be happy to assist.

The following telephone number is reserved for assisting you if you have a disability that causes, or may likely cause, difficulty accessing or navigating any part of our website. It is not for sales or product information — other pages of our site list numbers for orders, locations, and general questions. Call us toll free, 24 hours a day, 7 days a week:

(888) 4SH-OOTZ · (888) 474-6689

You can also send an email explaining, in as much detail as possible, what type of difficulty you had, may have had, or believe others may have, to info@shootzhawaiian.com.

In contacting us by telephone or email, your privacy will be strictly protected. You will not be required to provide any personal information — including your name, address, telephone number, the specific type of disability you may have, or information about goods or services you might be interested in (unless you choose to include it in an email you send us). For general questions, our support page is always available too.

Third-party accessibility resources

A number of third-party websites provide their own accessibility features and documentation, listed here for your convenience. This website has not reviewed and does not render an opinion on the accuracy of these third-party statements.

Also for reference, third-party screen readers (not reviewed or tested by this website):